Recovery

Suspended Google listing? Get it back, fast.

Most listings reinstated inside 14 days, with an honest read on the odds at day-one diagnosis.

  • Most listings back live inside 14 days
  • An honest day-one read on whether it's recoverable
  • Product-Expert escalation when standard appeals stall
Why Google suspends listings

Most suspensions trace back to one of six things.

Google rarely tells you which one. The same business day you sign up, we'll tell you exactly which one tripped your profile.

Address mismatch

Virtual offices, UPS boxes, or service-area businesses showing a storefront. The most common trigger by a wide margin.

Keyword-stuffed name

"Joe's Plumbing Best Emergency Austin", modifiers, taglines, or names that don't match your signage.

Category violations

Wrong primary category, or services that hit Google's prohibited content rules.

Duplicate profiles

Old listings, duplicates claimed by someone else, or two profiles Google merged incorrectly. The trickiest to unwind.

Suspicious edits

Rapid address or category changes, or bulk edits that look automated to the algorithm.

Competitor flags

Weaponized reports. Needs a Product Expert escalation to undo, exactly our specialty.

What's included

Everything you get, step by step

01
Step 1

Same-day diagnosis

The same business day you sign up, we tell you the exact policy that triggered your suspension, not the generic email reason Google sent.

  • Exact policy violation identified
  • Severity rating: algorithmic vs hard
  • Custom evidence checklist for your case
Step 1 of 6
Same-day diagnosis
Step 1
  • Exact policy violation identified
  • Severity rating: algorithmic vs hard
  • Custom evidence checklist for your case
02
Step 2

Document & evidence packaging

Business license, utility bills, signage photos, lease agreements, geo-tagged storefront pics. We package it the way Google's reviewers are trained to evaluate.

  • Business license verified against filings
  • Geo-tagged storefront photo set
  • Proof of address (utility, lease, deed)
Step 2 of 6
Document & evidence packaging
Step 2
  • Business license verified against filings
  • Geo-tagged storefront photo set
  • Proof of address (utility, lease, deed)
03
Step 3

Appeal filing

We file the reinstatement request under your account with a unique tracking ID and keep the case log so nothing falls through the cracks.

  • Filed under your account, not ours
  • Unique tracking ID per case
  • 72-hour first response from Google
Step 3 of 6
Appeal filing
Step 3
  • Filed under your account, not ours
  • Unique tracking ID per case
  • 72-hour first response from Google
04
Step 4

Evidence-led escalation

If the first appeal stalls or gets denied, we re-file with stronger evidence and escalate through Google's official Business Profile support and the Product Expert community.

  • Escalation through official Google channels
  • Evidence-led re-filing, not a form resubmit
  • 48-hour internal escalation SLA
Step 4 of 6
Evidence-led escalation
Step 4
  • Escalation through official Google channels
  • Evidence-led re-filing, not a form resubmit
  • 48-hour internal escalation SLA
05
Step 5

Live status updates

You get a private Slack channel or email thread with daily updates. No 'we'll get back to you', you always know where the case stands.

  • Private Slack channel or email thread
  • Daily case updates while active
  • Real-time alerts on Google requests
Step 5 of 6
Live status updates
Step 5
  • Private Slack channel or email thread
  • Daily case updates while active
  • Real-time alerts on Google requests
06
Step 6

Prevention playbook

After recovery, a written 6-page playbook covering what got you flagged, what to never do again, and a monthly checklist to keep your profile compliance-tight.

  • 6-page written playbook delivered
  • Plain-English violation breakdown
  • Monthly maintenance schedule
Step 6 of 6
Prevention playbook
Step 6
  • 6-page written playbook delivered
  • Plain-English violation breakdown
  • Monthly maintenance schedule
Pricing

Everything you need, one clear price.

Most listings recovered within 14 days. No contracts. No hourly billing.

  • Fixed price: flat · one-time · all-in
  • We work to recover your listing within 14 days.: We work to recover your listing within 14 days of filing, give you a straight read on the odds at day-one diagnosis, and keep the case open until it's resolved or we've exhausted the escalation paths.
  • Real outcomes: Listing back live and indexed inside 14 days
Suspended Listing
flat · one-time · all-in
$499/one-time
What you walk away with
  • Listing back live and indexed inside 14 days
  • Documentation of the exact policy that caused the suspension
  • A 6-page written prevention playbook so it doesn't happen again
  • Direct Product Expert escalation path if it ever stalls again
  • Compliance audit of categories, services, name, and address
  • Restored map impressions, calls, and direction requests
Common questions

Frequently asked.

Suspended? We move in hours, not weeks.

across every recovery case we take. Most listings back live inside 14 days.